NTC, DTI ink deal to protect telecom users

9 Jun 2015

The Department of Trade and Industry (DTI) in the Philippines and industry regulator the National Telecommunications Commission (NTC) have signed a memorandum of agreement (MoA) designed to strengthen laws to protect consumers against ‘deceptive, unfair and unconscionable sales acts and practices in the telecommunications industry’. As per the Consumer Act of the Philippines, the DTI has committed to protecting the rights and interests of end users, while the NTC – under the Public Telecommunications Policy Act of the Philippines – will be responsible for the provision of ‘high quality, safe, reliable, secured, compatible and inter-operable telecommunications facilities and services’.