Cellcos’ appeal against wireless code of conduct rejected

21 May 2015

The Federal Court of Appeal has rejected a bid by Canada’s main mobile operators to delay the full implementation of the country’s ‘wireless code of conduct’, the Financial Post reports. The code was introduced by regulator CRTC in June 2013 to provide better consumer protection against high mobile roaming charges and wireless contract cancellation fees. A group of cellcos including the three nationwide network operators Rogers, Telus and Bell (BCE Inc) launched legal action last July after raising concerns that some provisions of the code would apply retroactively to all of their customers once fully implemented. However, Justice Denis Pelletier ruled the CRTC ‘has the right to make the wireless code applicable to contracts concluded before the code came into effect.’