Orange Mali calls on Alepo to enhance core infrastructure

18 Feb 2015

US-based vendor Alepo has been selected to enhance Orange Mali’s core infrastructure, with the latter said to have recently upgraded to Alepo’s High Performance AAA Infrastructure in order to support its growing WiMAX business. With one of the major reasons for the upgrade said to be Orange Mali’s ‘desire to have a solution that ensures zero downtime and no service interruption for [its] subscribers’, it has been claimed that Alepo’s High Performance AAA Infrastructure has enabled the operator to bring broadband services and revenue opportunities to market faster without adding network complexity. With the platform offering multi-access network support, the upgrade is also said to have helped Orange Mali reduce OPEX and total cost of ownership (TCO). Alepo also reportedly deployed its customer relationship management (CRM) platform, Service Enabler, which is integrated with Orange Mali’s in-house CRM.

Commenting on the development, Aristide Sanon, Orange Mali’s chief technical officer, was cited as saying: ‘When we started this upgrade project, our objective was to improve the customer experience, reduce operational costs, and ensure there is no downtime of the system … Alepo delivered on all three points.’

Mali, Alepo, Orange Mali (formerly Ikatel)