Malaysia’s DiGi Telecommunications has revealed that efforts to bolster its network coverage and extend mobile internet access helped boost subscriber numbers in the quarter ended 30 September 2014.
At the end of the three-month period the cellco’s mobile internet user base stood at 6.0 million, representing a 26.5% year-on-year increase, while DiGi’s total wireless subscriber base rose to 11.3 million, up from 10.8 million a year earlier. Such customer gains, it said, came on the back of ‘a significant increase in smartphone penetration on its network to 47%’. Lars Norling, DiGi’s CEO, noted: ‘We continued to expand our 3G coverage to 84% of populated areas during the quarter, and increased the number of LTE sites to bring quality internet connectivity to more users in more areas across the country. Our persistent quality focus has resulted in a more consistent internet experience and this further encouraged data traffic growth by 90% compared to the same period last year.’
During the third quarter of 2014 DiGi also successfully completed the migration of both pre- and post-paid customers to a modernised billing platform, with the executive claiming that the move would give the company ‘the edge to deliver more flexible and innovative products and services, have better customer insights with real time intelligence, support dynamic charging functionalities, and improve lead time to support go-to-market launches.’
In financial terms, in 3Q 2014 DiGi recorded a 3.3% year-on-year increase in turnover to MYR1.756 billion (USD550 million), with the company noting that revenues from internet services had increased by 40.3% against the same period in 2013. EBITDA stood at MYR789 million, up from MYR766 million a year earlier, while profit after tax was up by 8.5% y-o-y at MYR487 million, an increase driven by ‘growth in service revenue and efficient cost structure’.