Indosat picks CSG to help consolidate wholesale operations

12 Sep 2014

Indosat, one of Indonesia’s largest telecommunication network and services providers, has selected global interactive transaction-driven solutions and services provider CSG International to help it drive its wholesale services in the country. By way of an expanded strategic partnership agreement, CSG will enable Indosat to consolidate wholesale business and settlement operations using the vendor’s CSG Interconnect and CSG Route products, which will become the telco’s convergent settlement platform for fixed, international direct dial (IDD), cellular, and content offerings. The pair have had an active business relationship for 15 years. ‘We actively seek partners that can reduce our operational overhead, streamline our business operations, and allow us to adapt quickly to the changes and challenges associated with growth in the digital economy,’ said Fadzri Sentosa, Director and Chief Wholesale & Enterprise Officer at Indosat. ‘CSG Interconnect supports our wholesale transformation program with pre-packaged integration into our existing systems, which allows us to continue to offer the next generation of wholesale products and services our valued customers expect. We hope this partnership will support us to deliver the best experience for our customers,’ he added.

Indonesia, Indosat Ooredoo (incl. IM2)