CNMC fines Orange Espana for delays to faster fixed number portability process

11 Jul 2014

Spanish telecoms regulator the Comision Nacional de los Mercados y la Competencia (CNMC) has imposed a EUR500,000 (USD681,000) fine on Orange Espana for failing to ensure its systems were ready to reduce the timeframe for fixed number portability (FNP) by an mandated deadline.

With the sector’s former regulator the Comision del Mercado de las Telecomunicacinoes (CMT) in April 2012 having issued a resolution to reduce the time taken to transfer fixed line numbers to a single day, it initially set a deadline of 1 July 2013. However, it has claimed delays in Orange Espana ensuring it met the technical requirements for faster porting were responsible for the one day turnaround not coming into force until 11 November 2013.

As a result, and claiming that the breach of its April 2012 resolution by Orange Espana was a ‘very serious offence’, the CNMC said that in deciding on the fine it had taken into account the damage to end users and other operators. It did, however, note that Orange did not particularly stand to benefit, either directly or indirectly, from not enabling faster FNP in line with the timeframe set out by the authorities.