NCA lifts Vodafone Ghana ban

9 Jul 2014

The National Communications Authority (NCA) has announced that the ban it imposed on Vodafone Ghana, which barred the operator from signing up new subscribers until 31 July 2014, following the nationwide blackout of its network on 3 June, has been lifted. The company was also banned from introducing new services, promotions and offers until the NCA had conducted tests to determine whether the Quality of Service (QoS) on its fixed and mobile networks had improved. ‘Following various actions taken by Vodafone, and reported to the authority, the NCA has since conducted series of verification tests on the network between 25 June and 6 July regarding the remedial measures on the outage that occurred… The verification tests have proved that Vodafone Ghana has met all the requirements to ensure network stability and consumer satisfaction. As a result, the authority has lifted the ban’, a press release stated.

As previously reported by TeleGeography’s CommsUpdate, in the period 2 June-3 June 2014 Vodafone experienced a nationwide network outage, which affected its landline and mobile platforms. Subsequently, the company issued an apology to its subscribers, in which it announced that it had identified the cause of the problem and had resolved the issue.