Digicel and LIME block VoIP providers

3 Jul 2014

The Jamaican operators Digicel and LIME have blocked unlicensed voice-over-internet protocol (VoIP) services such as Viber and Numbuzz, the Jamaica Gleaner reports. A message from Digicel to its customers stated: ‘Effective immediately, unlicensed number-based VoIP services are blocked on the Digicel network.’ It went on to say: ‘Unlicensed VoIP operators like Viber and Numbuzz use telecoms networks to deliver their services but do not pay the requisite money for the privilege … Digicel believes that this unauthorised use of its network amounts to illegal bypass activity.’ LIME reacted to the news by issuing its own statement which read: ‘In order to maintain network quality for our customers, LIME confirms it has been reviewing unauthorised access to its networks. As part of the review, LIME will no longer carry Viber voice calling on its networks.’ The two telcos are now thought to be holding talks with VoIP operators with a view to signing formal business arrangements which would see Digicel and LIME compensated for what they view as unauthorised use of their networks.

Jamaica, Digicel (Jamaica), LIME Jamaica