Telecel disconnects 10,000 unregistered users

17 Sep 2013

Telecel Zimbabwe, the country’s second largest mobile operator in terms of subscribers, has disconnected a total of 100,000 subscribers, local news agency NewsDay reports. According to the article, only 10,000 of the disconnected users were unregistered, and the development will have a minimal on the company’s revenue. Telecel’s branding and communication director Obert Mandimika clarified: ‘Close to 90% of these [100,000 users] were subscribers deemed as technically dormant, as they had gone over 90 days without any activity on their lines.’

As previously reported by TeleGeography’s CommsUpdate, in July 2013 telecoms regulator the Post and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) issued a new directive to all mobile operators to disconnect unregistered subscribers due to an ‘upsurge in the number of offensive and abusive calls and text messages generated from unregistered SIM cards across all networks made and/or sent to citizens of Zimbabwe and members of the republic.’ Following the directive, Telecel Zimbabwe urged its users to register their SIM cards by 31 August 2013 or risk being disconnected.