LinkNet extends customer care and billing solution agreement with Amdocs

20 Aug 2013

PRNewswire reports that Amdocs, a leading provider of customer experience systems and services, has announced that LinkNet, Indonesia’s largest cable operator, has signed a multi-year licence and services extension for Amdocs’ CES Multi-Play Smart Pack, a pre-integrated customer care and billing solution for cable operators with convergent offerings. LinkNet offers fixed broadband and pay-TV services under the brand name First Media, and is one of Indonesia’s leading providers, delivering high speed Internet services to residential, retail and business customers. It hopes that the Amdocs Smart Pack will satisfy its need for an integrated subscriber management system that can support rapid business growth and greater complexity.

Indonesia, First Media, LinkNet (First Media)