Subtel opens consultation on QoS measures

7 Aug 2013

Chilean telecoms regulator Subtel has opened a public consultation on measures to establish minimum quality of service (QoS) standards for voice, data and TV services. The watchdog’s proposals features two main uses for QoS indicators. The first is the establishment of compulsory minimum standards to which providers must comply to or face sanctions. The second is the construction of a competency model that will allow users to compare the performance of all operators. Undersecretary for telecommunications Jorge Atton said in a press release from Subtel: ‘This new regulation aims to establish an objective framework of technical quality which, in addition to defining mandatory minimum standards, creates the opportuity for operators to compete for who gives better quality of service to people.’ Subtel has allowed 30 days for respondents.