SPTC poised to re-launch fixed-wireless service

19 Jun 2013

The Swaziland Post and Telecommunications Company (SPTC) has announced that the 50,000 users of its ill-fated ‘FixedFone’ fixed-wireless service will see the technology re-launched imminently, now that the controversial handsets have been fully immobilised. The development was revealed by the SPTC’s acting managing director Petros Dlamini at a launch event at the Royal Villas Hotel this week. He stated: ‘I would like to assure the thousands of customers who bought our fixed phones and thousands of customers who bought our wireless dongles that their service will be re-provisioned for the wireless in the local loop (WiLL) service’.

TeleGeography’s GlobalComms Database writes that, much to the SPTC’s chagrin, it was forced to withdraw the service in September 2012, following sustained protests by sole mobile operator MTN Swaziland, which questioned the fixed aspect of the service; it was reported that despite the considerable physical bulk of the FixedFone handsets customers were driving them around in their cars and using them in different geographical regions to make use of the service’s cut-price calling tariffs; SPTC dismissed these occurrences as ‘anomalies’, claiming that the process of locking the FixedFones to their designated zones was ongoing.