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Consumer feedback prompts TD to adjust new data throttling plans

13 Jun 2013

Deutsche Telekom, which provides fixed line and mobile services in its domestic market under the brand name Telekom Deutschland (TD), has altered a new tariff structure introduced last month which enforced monthly data caps for new fixed broadband customers. Since 2 May 2013, a monthly data allowance of 75GB has applied for ‘Call & Surf’ plans with a download connection speed of up to 16Mbps, 200GB for speeds of up to 50Mbps, 300GB for up to 100Mbps and 400GB for packages with a connection of up to 200Mbps. Under the original tariff structure, the data rate would automatically drop to 384kbps if the volume limit was exceeded for that month, but in response to customer feedback, the Bonn-based telco has said that it has now increased this speed reduction to 2Mbps.

Germany, Telekom Deutschland

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