KDDI to slash JPY700 off bills for users affected by faulty LTE network

11 Jun 2013

Japan’s second largest telco in terms of subscribers KDDI (au) has announced it is planning to slash bills for users affected by the recent disruptions in its 4G Long Term Evolution (LTE) network by JPY700 (USD7.13) each from July 2013, Japan Times reported. According to the article, 1.79 million subscribers were affected by the glitches that disrupted voice and data communications on 27 April 20013 and 29-30 May 2013 in parts of Tokyo, Kanagawa and Yamanashi prefectures. However, the bill cuts will extend to 700,000–800,000 users, as most of the affected subscriptions overlap. KDDI’s president Takashi Tanaka stated that the 4G network problems were caused by faulty base station control gear, and vowed to surge investment in base station infrastructure to JPY30 billion in fiscal 2013 to prevent reoccurrence of similar glitches.

Japan, KDDI (au)