Quartet fined for service outage

15 May 2013

Argentina’s telecoms regulator, the Comision Nacional de Comunicaciones (CNC), has issued fines to four of the country’s network operators after customers experienced fixed and mobile telephony service failure in the Buenos Aires metropolitan area and the city of La Plata on 2 April. According to a press release on the Secretaria de Comunicaciones (SeCom’s) website, Telefonica de Argentina and its mobile unit Movistar, America Movil-owned Claro and Personal (the wireless arm of fixed line incumbent Telecom Argentina) have each been ordered to pay ARS60 (USD11.5) in compensation to each of their affected subscribers. On top of the compensation, the CNC has sanctioned Telefonica a total of ARS587,375, while Movistar must pay ARS5.873 million. Personal and Claro were each fined over ARS1.938 million.