Personal fined over 3G network outage

13 Mar 2013

Argentine mobile operator has been ordered to pay ARS13.5 million (USD2.7 million) in fines and compensation by the Comision Nacional de Comunicaciones (CNC), after customers experienced service failure on the operator’s 3G network in the Buenos Aires metropolitan area last week. According to a report by TeleSemana, the Telecom Argentina-owned mobile operator must pay a penalty of ARS6 million and has also been ordered to pay compensation of ARS0.30 to each affected user. TeleGeography’s GlobalComms Database notes that in June 2012 Claro was ordered to pay ARS9.2 million to its subscribers following an outage on the America Movil-owned company’s network in parts of Buenos Aires, while Telefonica was fined around ARS185 million after an outage on its wireless network left subscribers without service for several hours the previous April.