ACCC launches consultation on ‘pull through’ process

18 Dec 2012

The Australian Competition and Consumer Commission (ACCC) has published a discussion paper calling for submissions on two specific measures developed by fixed line incumbent Telstra as part of its plan to migrate customers to the in-deployment National Broadband Network (NBN). The measures in question relate to a specific process that will be used by NBN Co, which is known as the ‘pull through process’. Detailing the measure, the regulator noted that in some ‘limited circumstances’ the company overseeing the construction and management of the fibre infrastructure, NBN Co, ‘may need to use an existing copper or HFC line to pull the NBN fibre through the conduit that leads from the street to the premises to connect that premise to the NBN’.

As part of the migration plan, Telstra is required to set out procedures for collecting consent from wholesale customers to pull through lines over which they are providing services, as well as outlining what happens if the process is not successful. With the ACCC claiming that Telstra’s proposals may have ‘important implications for the ability of wholesale customers to minimise disruption to the supply of communication services to consumers’, it has invited comments from interested parties on the matter. Submissions must be made before the deadline of 1 February 2013.