UTL dismisses speculation over network fault

1 Oct 2012

Uganda Telecom Ltd (UTL) has issued a statement that disruption in service last week was the result of a breakdown on its central network, reports the Observer. The cellco’s statement followed speculation that the problem, which prevented pre-paid customers from making or receiving calls, related to the company’s debts with other telcos. As noted by TeleGeography’s GlobalComms Database, in March 2011 South African backed cellco MTN Uganda temporarily ceased interconnection with UTL’s network over alleged unpaid interconnection fees totalling UGX3.8 billion (USD1.46 million). Referring to the recent network trouble, UTL public relations officer Emmy Olaki confirmed that the problem was ‘partial’ and technical rather than financial.