Du, the United Arab Emirates’ second national telecoms operator, has announced the signing of a network managed services agreement with Chinese vendor Huawei to enhance its customer services experience. Under the five-year deal, Huawei will manage Du’s network operations including mobile, fixed and broadcasting networks, enabling the operator to deliver advanced network solutions with increased operational and network efficiency. By partnering with Huawei on managed services, Du said that it will be able to focus on its core result areas and further streamline its operations. ‘We have worked with Huawei on several key projects in the past, and today marks the evolution of our relationship as we take our partnership to a new high,’ commented Fahad Al Hassawi, Du’s chief human resources and shared services officer, adding: ‘Our primary focus in all of our actions is to provide the ultimate customer services experience. To achieve this, we seek ways in which we can develop our network and the services that we can offer to our customers, which is precisely what our new agreement with Huawei will achieve.’