AT&T Mobility has confirmed that it has started refarming its 2G 1900MHz PCS spectrum in New York City, with a view to offering more advanced wireless services in and around the city. The mobile giant has indicated that the refarming will lead to an improvement in customers’ overall experience as they upgrade to its HSPA+ and Long Term Evolution (LTE) networks, with Tom DeVito, AT&T’s vice president and general manager in New York and New Jersey, commenting: ‘By re-allocating network resources from our 2G network to support our newer, advanced networks, we’re moving capacity to support the voice and mobile Internet services our customers want’.
Previously, in March 2012 AT&T sent out letters to a number of customers in the New York City area, telling them they should look to upgrade to 3G-capable devices on the company’s HSPA+ network. The letter cautioned: ‘Your current, older-model 2G phone might not be able to make or receive calls and you may experience degradation of your wireless service in certain areas’. New York City has long been a trouble spot for AT&T’s overstretched network, and in recent months the carrier has taken steps to boost its capacity across the city. AT&T has now clarified that it has reached out to 2G-only customers to ‘provide them with more details and a variety of options for upgrading their devices, including discounts on new ones while keeping their mobile numbers. AT&T is encouraging customers to make the move to a better overall experience’.