Regulator to investigate Claro outage

15 May 2012

Argentina’s telecoms regulator Comision Nacional de Comunicaciones (CNC) will investigate the possibility of imposing sanctions on mobile operator Claro, following an outage on the America Movil-owned company’s network in parts of Buenos Aires earlier this month, BNamerica reports, citing state news service Telam. The outage in mobile service was a result of a cut in an underground fibre-optic cable, caused by works by Buenos Aires city government, Claro was reported as saying in a statement. The firm also said that it is considering offering compensation to the affected subscribers. As reported by CommsUpdate, Spanish telecoms company Telefonica was last week ordered to pay a fine of around ARS185 million (USD41.6 million) after an outage on its wireless network left its subscribers without service for several hours early last month. Argentina ordered Movistar to pay ARS10 to each of its roughly 18 million customers, in addition to a fine of around ARS6 million to the state.