TRAI orders outgoing cellcos to continue services until June

13 Apr 2012

The Telecom Regulatory Authority of India (TRAI) has instructed Etisalat DB and STel to continue offering services until their licence cancellation comes into effect on 2 June 2012, reports the Business Standard. The two companies had previously announced that they were closing down operations in India, and have encouraged customers to port to other operators. UAE-backed Etisalat closed up shop in its 15 circles at end-March, whilst STel stopped offering services in its six circles earlier that month.

The TRAI has instructed the two providers to restore their respective networks and continue services until their licences are terminated on 2 June, ordering them to comply with the terms of their licence, ‘to protect the interests of consumers, ensure technical compatibility and effective interconnection between providers.’ The watchdog added that under the conditions of their concessions they were obliged to continue operations until either termination or suspension, and if it wished to shut down early, it must give a notice of 60 days and inform all of its customers.

India, Etisalat DB (formerly Swan Telecom), STel (India), Telecom Regulatory Authority of India (TRAI)