Amdocs gets nod from TIM Brasil for new CES products

28 Mar 2012

Brazilian telecoms operator TIM Brasil has selected Amdocs to supply it with its Customer Experience Systems (CES) product portfolio, as well as providing consulting, integration and implementation support for its new residential broadband service – branded ‘TIM Fiber’. Under the deal, the vender will provide TIM Brasil with the necessary business support systems (BSS) and operational support systems (OSS) required to deliver its new services. Amdocs will also support the telco in terms of the business-process consulting it needs to integrate the network assets of AES Atimus – the operation it acquired last year – as it looks to begin delivering broadband services within the next weeks/months. Prior to its takeover, AES Atimus operated a 5,000km fibre-optic network in Sao Paulo, Rio de Janeiro and other major cities in Brazil. TIM Brasil chief information officer Luigi Longarini said: ‘Following our acquisition of Atimus’ fibre-optic network last year, we knew that we needed to move quickly to consolidate their network into TIM and rapidly offer the broadband services our customers are demanding.’

Brazil, TIM Participacoes (TIM Brasil)