Etisalat, Du launch CPS on commercial basis

26 Mar 2012

The Telecommunications Regulatory Authority (TRA) has announced the commercial launch of carrier pre-selection (CPS) for fixed calls by the United Arab Emirates’ two licensed service providers, Etisalat and Du. The service allows customers to select their preferred service provider to route their fixed voice calls without having to dial additional codes or programming on-site equipment. Therefore, a customer that is connected to Etisalat’s network will be able to have access to services from Du’s network, and vice versa. CPS was soft launched by the two operators in the early part of the third quarter of 2011, in order to assess all aspects of the service, including customer facing systems, inter-operator systems, the order and provision process, and technical capabilities. ‘This is a significant milestone for the licensees and it carries a great benefit for the telecommunications industry in the UAE,’ noted TRA director general H.E. Mohamed Nasser Al Ghanim, adding: ‘Users are now having the opportunity to choose their service provider regardless of the main access line provider.’