Su Herng, chairperson of Taiwan’s National Communications Commission (NCC) has reportedly claimed that issues over Chunghwa Telecom’s pricing and quality of service should be solved through an amendment to the Telecommunications Act, which would help the regulator introduce ‘asymmetrical regulations’ for all operators. According to the Taipei Times, the regulatory amendment would be made with a view to ensuring no telecoms carriers held an unfair advantage over rivals. The NCC executive is understood to have said that the amendment would require that Chunghwa share the use of its network with other telecoms carriers, a move which would remove the historical advantage it has held.
Chunghwa is understood to have come in for criticism recently regarding what some see as overly-high fees for mobile and fixed line services, alongside claims of slow internet connection speeds. The report cited Chinese Nationalist Party (KMT) legislator Lo Shu-lei as saying that, while users experienced slow access speeds, the NCC was even slower in addressing the issue. ‘Chunghwa owns such a huge amount of assets and it can sell some of them to other fixed network companies,’ Lo said, adding: ‘While it offers the second-most expensive service in the world, the speed of its internet connection is 30th globally.’ Lo called on the NCC to move swiftly in establishing standards to test the transmission speeds of Chunghwa’s broadband services. Democratic Progressive Party (DPP) legislator Tsai Chi-chang, meanwhile, suggested that the Commission should announce the results of its large-scale testing on internet speeds, adding that operators should be pressed into reducing fees for such services if they are unable to deliver the expected service quality.