7.5 million mobile users in danger of deactivation

21 Feb 2012

Ghana’s telecoms regulator the National Communication Authority (NCA) has revealed that more than 7.5 million mobile phone accounts are still in danger of being de-activated for failing to have their SIM cards registered. The regulator has set 3 March 2012 as the date by which all mobile SIM cards must be registered. It says that by 6 February over 5.58 million registration applications had been turned down because of invalid identity documents, while a further 1.46 million registrations are still awaiting verification from agencies such as the passport office and the electoral commission. In addition, more than 460,000 accounts – around 2% of the overall user base of 23 million – have provided no form of registration application at all.

Although the country’s cellular operators are complaining that thousands of legitimate users are facing deactivation through no fault of their own, the NCA is refusing to extend the deadline beyond 3 March, and is still hopeful that all pending applications can be processed by that date.