PCCW stops unlimited mobile data plans; CSL, SmarTone, 3 continue but with restrictions

14 Feb 2012

Hong Kong cellco PCCW Mobile yesterday stopped offering unlimited mobile data plans, while three other operators – CSL, SmarTone, and Hutchison Telephone Company (3) – announced that they will continue to offer unlimited local data service plans but will apply network priority management in real time to ensure fair network access, reports Computerworld Hong Kong. According to these three operators’ new usage policies, customers on unlimited plans who reach 5GB of local data within a single billing period will be given lower priority to access the network for the remainder of that billing period. Customers continue to have unlimited access to the network without any additional charges, without speed throttling, or switching off of their service. Amy Lung, chief operating officer (mobile) for 3, noted that the vast majority of customers will not be affected since 97% of the firm’s mobile data users consume on average 5GB or less every month.