At the end of 2011, Thai cellco Digital Total Access Communication (DTAC) reported a total subscriber base of 23.2 million, having added 1.6 million net additional subscribers in twelve months. The rate of increase of post-paid customers was more than double that achieved in 2010, reflecting DTAC’s recent launch of 3G HSPA-based services on the 850MHz frequency band. Total operating revenues for 2011 stood at THB79.3 billion (USD2.6 billion), growing 9.6% from the previous year. The contribution from value added services (VAS) to service revenues excluding interconnection rose from 13.9% in 2010 to 17.4% in 2011.
DTAC’s build-transfer-operate (BTO) contract with CAT Telecom forces DTAC to pay CAT 30% of its revenues, a percentage which increased from 25% in September 2011. The increase of the revenue-sharing percentage impacted operating costs, which increased by 7.3% in 2011, and although annual EBITDA rose 6.3% year-on-year to THB27.3 billion, EBITDA margin decreased, to 34.1% due to the concessionary change. For Q411 EBITDA decreased by 12.8% quarter-on-quarter and 7.8% y-o-y, and Q4 EBITDA margin stood at 29.7%, significantly down from 35.4% in 3Q11 and 34.7% in 4Q10 as the full impact from the increase in revenue-sharing was felt. DTAC spent higher CAPEX in 2011, at THB5.8 billion, up by THB1.6 billion from the previous year, as it focused on network upgrades to serve higher demand for data as well as other improvements, and expansion.