BT unveils programme aimed at increasing LatAm business

4 Oct 2011

UK-base BT Group has announced a series of investments which it says are aimed at doubling its business in key Latin American countries over the next three years. As part of its plans the company has said that it will extend the coverage of its high performance networks in the region by boosting the number of its MPLS points of presence (PoPs) by around 20% and by launching Ethernet services in 21 new cities. BT claims that by combining these with satellite capabilities which currently connect 37,000 sites, together with its recently improved data centre infrastructure, it will offer its customers ‘a market leading network capability in the region, capable of connecting their most remote locations to deliver business critical applications and services as efficiently as possible’. BT will also deploy three new Centres of Excellence in the region, with those located in: Rio de Janeiro, Brazil (satellite technologies, products and services); Bogota, Colombia (security and data centre services); and Mexico City, Mexico (IP telephony and contact centres). Further, as part of its new programme, BT has said it will hire approximately 250 new employees in Latin America to support customer needs.

The company has also said it plans to introduce more than 30 new products or services across the region, while it noted that a wide range of industry specific solutions, including propositions customised to the financial services sector, are currently being deployed in Brazil, Colombia, Mexico, Central America and the Caribbean. Further, BT said that it expects to launch wholesale solutions ‘tailored to the needs of other regional telecom operators, designed to help enhance and extend the range of services they provide to their own customers.’

Commenting on the development, Jeff Kelly, CEO of BT Global Services said: ‘Latin America is showing great dynamism and ability to grow in the face of a turbulent global economy. Our global customers recognise this. Right now, they are expanding and investing in the region. At BT we also understand that large Latin-American companies, the “multilatinas”, are rolling out ambitious strategies of globalisation. These powerhouse players need consistency across their global operations, in their home bases and all over the world. That is exactly what our investments allow us to deliver to them.’