Ofcom to cut MNP time to a single day

9 Jul 2010

Ofcom has announced that from next year mobile subscribers will be able to transfer their number to a new operator in just one working day, rather than the two days it takes currently. The new regulation will come into force on 11 April 2011. Ofcom CEO Ed Richards said: ‘Ensuring consumers can switch between communications providers by removing unnecessary barriers is one of Ofcom’s priorities for 2010/11. Being able to switch quickly and easily between mobile providers is an important part of healthy and effective competition.’ In 1999 customers had to wait 25 days to switch their number to a new provider.

United Kingdom