Telecom Americas (Claro) to deploy Amdocs solution

14 Jan 2010

Brazilian mobile operator Telecom Americas (Claro) has is rolling out Amdocs’ proprietary support customer ordering, sales force automation, e-commerce and web self-service solutions, BNamericas reports citing a statement from the vendor. The Amdocs’ platform will support Claro’s entire sales channel network in Brazil, including all its call centres, dealerships and retail kiosks. The statement went on to say that Claro, a unit of Mexican mobile giant America Movil – plans to introduce e-commerce as a new service in the country, thereby extending its sales channel and increasing potential revenue opportunities.