ISP set to challenge Telkom in voice market

9 Dec 2009

South Africa’s largest internet service provider (ISP) MWEB has revealed that as of 15 December 2009 it will offer national calls to enterprise customers at lower rates than incumbent operator Telkom, aiming to bring genuine competition to a PTO-dominated voice market. MWEB Business said in a press statement: ‘Targeted at businesses of all sizes that are hungry for real savings and an alternative to the incumbent telcos, the new offering will take effect from 15 December this year. MWEB will offer calls to national exchanges (011, 012, 021, 031 and 051) for less than the cost of a Telkom local call, during both peak and off-peak periods, a first for any telecoms provider… Using our IP-based interconnect agreements with all the major operators, we are able to offer real cost-saving as well as a full spectrum service to clients. For business customers we can offer every aspect of their voice requirements, from the PABX hardware, to the trunk links to the routing of calls, without the client having to deal with another provider.’ MWEB added that voice customers will also see additional savings on calls to mobile numbers when new mobile termination rates (MTRs) come into effect in early 2010.

South Africa, MWEB (South Africa), Telkom South Africa