Malysian cellco Maxis Communications has selected US-based NetCracker Technology to manage its next generation converged infrastructure and enhance overall operational efficiency. Under the terms of the deal Netcracker will provide solutions aimed at managing the core network (including 3G and IP switches), the transport network (including fibre, microwave and UMTS networks), and the radio access network (including GSM/GPRS and UMTS). In addition, the solution will manage value added services including MMS, video streaming, and BlackBerry, as well as location-based services. Maxis hopes that the upgrades will allow it to reduce the number of dropped calls, improve fault detection time and increase the accuracy of asset and capacity management. Commenting on the deal, Jon Hoffman, chief technology officer at Maxis said: ‘NetCracker’s solution will give us an opportunity to achieve our business goals through improved operations and innovation. Our aim is not only to maximize our operational efficiency but also to deliver a higher level of service experience and customer satisfaction.’ According to TeleGeography’s GlobalComms database, Maxis is the largest mobile operator by subscribers, commanding a 42.06% share of the market at end-March 2009, with approximately twelve million customers.