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VoIP service uptake varies widely in Europe, but impact is great

5 Mar 2009

New data from TeleGeography shows that voice-over-IP (VoIP) telephone services are reshaping the fixed line market in Europe. By mid-2008, just under 30 million consumer VoIP lines were in service in Western Europe, up from 20 million only a year earlier. TeleGeography estimates that the number of VoIP lines in Europe topped 35 million at end-2008.

While the aggregate pace of growth across Europe remains rapid, fixed line market trends in each country are surprisingly unique. Household penetration of VoIP telephony at mid-2008 ranged from slightly less than 50% in France to less than 3% in Spain, and annual subscriber growth rates ranged from 544% in Portugal to a comparatively anemic 13% in Norway.

‘Europe may have a single market, but it’s far from common,’ said TeleGeography analyst Patrick Christian. "However, while the uptake of IP telephony services varies widely, VoIP has been a powerful spur to innovation, even in some countries with relatively modest numbers of VoIP subscribers.’ The challenge presented by IP-based competitors has compelled incumbents to slash the price of traditional telephone services, to deploy higher-speed broadband networks, and to introduce new video-over-IP services.

TeleGeography projects that the number of VoIP subscribers will continue to grow strongly, increasing from 35 million at end-2008 to 45 million by the end of 2009.

TeleGeography’s European VoIP & Triple Play Research Service is the most complete source of data and analysis about the rapidly growing consumer VoIP market in Western Europe.

For further information please visit or contact:

Patrick Christian

+1 202 741 0043

TeleGeography's European VoIP & Triple Play Research Service

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