O2, Telmar Network Technology ink service management agreement

17 Feb 2009

O2 Germany, the country’s fourth largest wireless operator by subscribers, has awarded a spare parts management contract to network service and equipment provider Telmar Network Technology. The contract, which commences during the first quarter of 2009, covers multiple service level agreements for warehousing and logistics services and on-site delivery of network replacement units. Telmar will also provide multi-vendor hardware repair, round-the-clock call desk support, and end-to-end vendor, warranty and contract management services.