Zamtel asks management to handle core operations as strike continues

11 Nov 2008

AllAfrica is reporting that management at Zambia Telecommunications Company (Zamtel) has assigned the director of commercial services and other managers to oversee the company’s core services and operations in a move aimed at keeping the telco running during the ongoing workers strike. As a result of the strike customers experiencing line failures and other issues have reported that faults remain unattended, but Charles Kachikoti, public relations manager for Zamtel, noted, ‘We are aware that with the problem at hand, we still have to ensure that operations keep running. We have to attend to transactions and faults.’

The strike was called after workers demanded that management of the telco and union officials start negotiations for improved salaries and conditions of service; the talks were expected to begin six months ago but Zamtel management has claimed it is not possible to increase salaries as the operator is presently making losses.