Zambian regulator calls meeting with service providers

2 Sep 2008

The Communications Authority of Zambia (CAZ) has called for a meeting with mobile service providers and consumer groups to address difficulties in completing international calls, Network World is reporting. The move comes after calls from The Zambia Consumer Association (ZACA) last month to clarify the status of the Mwembeshi satellite station. The international call failures are a reported result of congestion at the satellite station, which is owned by the government-run Zambia Telecommunications (Zamtel). Zamtel has already admitted that the increase in international call traffic to and from Zambia has impacted on services, causing disruption, while ZACA has reiterated its concerns that the telecoms sector in the country could collapse as consumer confidence dwindles due to poor quality of service.