US VoIP gains mean RBOC pain

20 May 2008

According to new data from TeleGeography’s US VoIP Research Service, the three incumbent US Regional Bell Operating Companies (RBOCs), AT&T, Verizon and Qwest, lost 17.3 million residential subscribers between Q1 2005 and Q1 2008, while cable companies and VoIP service providers gained 14.5 million. Cable companies have had huge success with their ‘triple play’ voice, video and internet bundles: cable operators account for 80% of US IP telephony subscribers.

The two largest RBOCs, Verizon and AT&T, have taken a page out of the MSOs’ playbooks, and are upgrading their broadband networks to provide internet access, video and voice over one unified network. Verizon has pinned its hope on its ‘FiOS’ fiber-to-the-home service, while AT&T is deploying a next-generation VDSL network under the brand name ‘U-verse.’

TeleGeography’s US VoIP Research Service provides vital insight and data including:

  • How big is the US consumer VoIP market, and how fast is it growing?
  • Which service providers are growing fastest? Which are falling behind?
  • What impact have computer-based services like Skype had on the market?
  • How are incumbents responding to VoIP-based rivals?
  • How do VoIP market developments in Europe compare with the US?
United States
TeleGeography's US VoIP Research Service