MTN Nigeria apologies for poor service

15 Jan 2008

MTN Nigeria has issued a statement apologising to customers for the recent poor quality of call services while promising that USD1 billion of investment in 2008 will improve matters. The cellco says that while it accepts that its service has been below acceptable levels, the federal government’s inability to provide a ‘conducive environment’ is also to blame. According to CTO Karl Toriola, part of the USD1 billion earmarked for investment will be used to build almost 1,300 base stations across the country in 2008, in addition to the 3,500 built during 2007.

Nigeria, MTN Nigeria