Ofcom orders two hour MNP

30 Nov 2007

Ofcom has issued new mobile number portability (MNP) rules that stipulate that customers must be able to receive calls using their existing number within two hours of moving to a new mobile network; the old timeframe was within five days. The two hour transfer must be implemented by 1 September 2009. Ofcom is also requiring cellcos to cooperate in the creation of a common database to handle calls and to pave the way for more efficient call routing.

United Kingdom