MIC to overhaul IP telephony rules

4 Jun 2007

Japan’s telecoms regulator, the Ministry of Internal Affairs and Communications (MIC), plans to extend rules governing the provision of internet protocol (IP) telephony services in the wake of a major 3.5-hour blackout which left thousands of fibre-optic customers without a service last month. Under current rules, VoIP service providers are only required to notify the MIC of any problems when 30,000 or more customers are unable to access their IP line for two hours or more. However, following last month’s outage in which NTT East and NTT West fibre-optic equipment froze 3.18 million customers’ circuits, the MIC now wants to extend rules to compel operators to report even minor glitches. The watchdog plans to amend the relevant ordinances this year to redress the loophole of current legislation not addressing areas such as difficulty in connecting to other phones via the internet, or delays in receiving e-mails via the web.

Japan, NTT (NTT East & NTT West), NTT East, NTT West