Nigerian operators warned on quality

13 Nov 2006

The Nigerian Communications Commission (NCC) has warned telecom operators to improve services rather than concentrating solely on generating revenue. The regulator feels that customers have now had enough of paying for unreliable network performance, and it is considering regulation to improve the standard of service in the industry. Operators retorted by saying how much they had achieved in five years, and that subscribers should be more appreciative of their efforts!