AAPT to cut 640 call centre jobs by 2008

9 Nov 2006

Australian alternative operator AAPT plans to slash about 640 jobs at three call centres in Victoria and Queensland, according to the Sydney Morning Herald. About 380 jobs will be axed by December 2007, with the remainder to be complete by late 2008. The cuts, equal to more than a quarter of AAPT’s workforce, are part of the loss-making company’s attempts to reduce its overheads, with the official line being that they are the inevitable consequence of its introduction of a new service platform, which will reduce the number of calls from customers.

Australia, AAPT