NCA ranks Kasapa Telecom as ‘top’ mobile provider in 1H 2006, but Areeba gets slapped wrist

11 Aug 2006

According to data collected by Ghana’s telecoms regulator the National Communications Authority (NCA), domestic mobile operator Kasapa Telecom was the top-ranked service provider in the first six months of 2006, ahead of Millicom Ghana’s Tigo unit, GT One-Touch in third and Scancom Areeba in last place. Areeba’s woes were compounded when the watchdog handed it a GHC2.8 billion (USD314,643) fine relating to its ‘poor’ levels of service. The cellco, now a subsidiary of Africa’s MTN Group, has been given just 30 days to pay the fine by the NCA, which says it is increasing its efforts to protect users from what it sees as ‘demonstrable abuses from operators.’

In a separate announcement, the Director of Licensing and Regulation, Mr Joshua Peprah, said in Accra yesterday that the NCA would soon introduce mobile number portability (MNP), to enable customers to switch to another service provider in search of a better quality service without the inconvenience of changing numbers.

Ghana, Kasapa Telecoms (Expresso), Millicom Ghana (Tigo)