STC signs USD53 million customer services deal

27 Jul 2006

Saudi Telecom Company (STC) signed an agreement yesterday worth SAR200 million (USD53 million) with Tata Consultancy Services (TCS) to develop customer-care services and provide billing solutions for the development of next generation network services. Convergys and Oracle will act as technical partners for the implementation of the project, which will involve training many of STC’s 5,000 staff to run the new systems.