New VoIP framework revealed

23 Nov 2005

Australian regulator DCITA has released a report on the policy and regulatory implications of VoIP services, following a year-long investigation into the service. The report found that there was no immediate need for any significant changes to the regulatory framework but recommended some small adjustments to existing numbering, emergency services and customer service regulation to accommodate VoIP services. A new non-geographic number range will be established for VoIP to allow providers to offer services which are not location specific. All of the recommendations of the report have been accepted and will be implemented by the Government