Linkotel accuses Pacifictel of hampering its development

30 Sep 2005

Ecuadorean start-up fixed line operator Linkotel says conflicts with Pacifictel, the incumbent in its operating region, are hampering its plans to roll out services to new customers, according to BNamericas. Linkotel launched commercially in May 2004 and has deployed 5,000 active lines – 50% of its initial expansion plan – but although it has the technical capacity to increase the number of lines in service it is being slowed down by Pacifictel over issues such as the adequate and timely supply of E-1 links. Linkotel has asked the incumbent for 20 E-1s, but has so far only received nine. The newcomer says the shortfall is dramatically restricting the volume of simultaneous calls that can be made between the two operators’ networks, and preventing it from increasing its network coverage. Linkotel gained its telephony concession for the Guayas Province in December 2002.

Ecuador, Linkotel