CPW raises TalkTalk target

7 Jun 2004

UK-based mobile phone retailer The Carphone Warehouse has increased its target for new customers on its TalkTalk wireline service to 900,000 by March 2005 – up from previous predictions of between 600,000 and 700,000 – on the back of promising financial results for the year to the end of March 2004. At the end of the period, the company reported a 34% rise in net profit before goodwill and exceptionals to GBP76.3 million. It predicted that TalkTalk would make a large contribution to the business for 2005, and also revealed plans to enter the UK’s broadband market during the year by buying wholesale capacity from suppliers such as BT. It hopes to sell a combined voice and internet package to customers.

CPW has pledged to invest around GBP80 million in its operations for the financial year to the end of March 2005. It plans to open 200 new retail outlets across Europe, to take its total to over 1,400 stores. CPW launched its TalkTalk service in February 2003 and by the end of the year claimed 239,000 subscribers, a figure which had grown to 385,000 by the end of March 2004. CPW offers three TalkTalk packages and in April 2004 introduced a scheme offering subscribers free UK calls to other TalkTalk customers.

United Kingdom
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